Scope of Services

• Rugaa specializes in offering customer-oriented, professional, and customized web design, development, graphic design, and 3D rendering services.

• Services include web development, graphic design, 3D rendering for various sectors (interior, construction, real estate, industrial designs), and animation videos.

Project Initiation

• Projects begin only after receiving clear requirements and any required deposits or initial payments as per the agreed terms.

• A detailed project timeline will be shared and is subject to adherence to agreed milestones.

Payment Terms

• Payments are structured according to project milestones. Payment details and schedule will be outlined in a project agreement.

• Delayed payments may result in a delay of the project timeline.

• Rugaa reserves the right to pause work if payments are not made within the agreed schedule.

Revisions and Changes

• Limited revisions are included in the service, as outlined in the project agreement.

• Additional revisions or scope changes outside the agreed terms may incur extra charges and could impact the project timeline.

• Rugaa will provide written approval requirements for any changes to the scope of work, schedule, or pricing.

Project Delivery

• Project timelines are estimated based on the initial scope and provided deadlines.

• Any delays in client responses or approvals may extend the project timeline.

Confidentiality

• Rugaa ensures all information, materials, and communications related to client projects remain confidential.

• Clients agree to the same confidentiality regarding Rugaa’s proprietary methods and processes.

Ownership and Usage Rights

• Ownership of final deliverables will transfer to the client upon full payment.

• Rugaa retains the right to showcase project elements in its portfolio, unless otherwise agreed in writing.

Warranties and Liabilities

• Rugaa guarantees that services will be provided in a professional manner.

• However, we do not provide warranties for the client's own use or for third-party software and tools utilized in the project.

• Rugaa is not liable for any indirect or consequential damages that arise from the use or inability to use the services provided.

Termination

• Either party may terminate the project with written notice if the other party breaches any terms and fails to remedy the breach within 14 days of notice.

• In the event of termination, the client will pay for all completed work and any expenses incurred up to the termination date.

Modifications to Terms

• Rugaa reserves the right to modify these terms as needed. Clients will be notified of any changes that may affect ongoing projects.

Acceptance of Terms

• By commencing a project with Rugaa, the client agrees to abide by these terms and conditions.

CCPA (California Consumer Privacy Act) Notice

In compliance with the California Consumer Privacy Act (CCPA), Rugaa is committed to safeguarding the privacy of your personal data. As a California resident, you have specific rights regarding your personal information, and we want to make sure you are fully aware of how we collect, use, and share this data.

Categories of Personal Information Collected We collect the following categories of personal information from consumers:

• Personal Identifiers: name, address, email, phone number.

• Commercial Information: transaction history, purchase history.

• Internet Activity: browsing history, search history, and interactions with our website or services.

Purpose for Collecting Personal Information We collect this personal information to:

• Provide our services to you (e.g., web design, development, and related services).

• Process payments.

• Communicate with you regarding your projects.

• Improve our services and website.

Sharing of Personal Information We may share personal information with the following third parties:

• Service Providers: for processing payments and providing customer support.

• Legal Authorities: if required by law or to protect our legal rights.

Consumer Rights Under CCPA As a California resident, you have the following rights under the CCPA:

1. Right to Know: You have the right to request details about the personal information we collect, including the categories of data, purposes, and sources.

2. Right to Delete: You can request to delete your personal information, subject to certain exceptions (e.g., to comply with legal obligations).

3. Right to Opt-Out of Sale: If we sell personal data (we do not), you can request to opt-out.

How to Submit Requests To exercise your CCPA rights, you may contact us at:

• Email: info@rugaa.com

• Toll-Free Number: +91 99944 51822

Do We Sell Personal Information? We do not sell personal information to third parties.

Changes to This Policy Rugaa reserves the right to update this CCPA Privacy Notice as needed to reflect changes in our data collection practices. Any updates will be posted on this page.